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How do I know the rug quality matches the photos?
Every rug is photographed in natural light to show true color and texture. We've been crafting and selling rugs since 2005, and our 5-year warranty backs the quality you see.
What if the rug doesn't suit my space once it arrives?
We offer a 7-day money-back guarantee. If it's not right for your room, simply reach out and we'll guide you through a return or exchange.
How long will delivery take, and is it available nationwide?
Yes, we deliver across Pakistan. Most orders are dispatched within a few working days, and you'll receive tracking details once your rug is on its way.
Is Cash on Delivery available?
Yes, Cash on Delivery is available so you can pay once your rug arrives at your doorstep.
How durable are these rugs, really?
Our rugs come with a 5-year warranty, reflecting the quality of materials and craftsmanship that's kept customers coming back for over 20 years.
What if I receive a damaged or wrong rug?
Contact us within 24 hours of delivery with photos, and we'll arrange a replacement or refund right away — no extra cost to you.